FAQ
Questions South African beauty pros usually ask
Short answers, no tech jargon.
Can I use my personal WhatsApp?
Yes. Chataa works with both personal WhatsApp and WhatsApp Business.
Do I need a separate business number?
No. You can use the number you already have, as long as it is the number you want clients to book through.
How do bookings work?
Clients message you on WhatsApp, choose a service and time, and the booking is saved in your dashboard.
Can I still assist clients directly on WhatsApp?
Yes. You can let Chataa automate bookings or step in and chat yourself whenever you want.
Are deposits required?
No. Deposits are optional and set per service. If enabled, the booking stays pending until payment is completed, then confirms automatically.
How do payments work?
You get a 14-day free trial first. After that, your subscription is paid monthly, and deposit payments can be collected through secure checkout.
Is there a free trial?
Yes. Every new account gets 14 days free to test Chataa before paying.
Who is this for?
Chataa is made for solo beauty professionals like hairstylists, barbers, nail techs, makeup artists, and chair renters.
Do my clients need to download another app?
No. Everything happens inside WhatsApp, which makes booking feel familiar and easy for clients.